METRIS™
Small and Mid-Sized Businesses
You run the business. AI crept into it one tool at a time. Now you want to know what it's costing you and whether it's helping.
A familiar story
Illustrative example. Not a real business.
A home services company has about twenty-five people: technicians in vans, two people in the office, and an owner who still answers the phone on busy days.
The office manager started using an AI tool to answer customer texts after hours. A technician uses a different one to write estimates on the job. The marketing contractor uses a third for ads. Each tool was cheap, so nobody asked.
Then one weekend, the AI promised a customer same-day service on a holiday, when nobody was working. An estimate went out with last year's price for a part. And the owner found four separate AI charges on the company card, and couldn't say which ones anyone still used.
Nothing broke. But nobody could say what AI was costing the business, what it was saving, or who was checking its work.
If you see this in your business, you're in the right place
- You see AI charges on your card and aren't sure who uses them.
- Different people use different AI tools for the same job.
- AI talks to your customers, and nobody reads it first.
- A mistake reached a customer, and it took a while to find out why.
- You can't say whether AI is saving time or just moving work around.
- If someone asked who is responsible when AI gets it wrong, there'd be a pause.
Where we start
We start with one free check-in and one task. You'll see what AI costs you, what it gives back, who checks its work, and one thing to fix first. When you want a sharper answer, we work through your real numbers with you.